IT Support - Nebula
Supported IT operations for the company by maintaining core infrastructure and handling end-user requests. Managed service tickets and coordinated resolution of day-to-day technical issues to ensure smooth business continuity. Assisted with printer and label output workflows, troubleshooting when needed to meet operational requirements. • Maintained the company server • Managed and resolved IT support tickets • Supported label printing processes • Provided hands-on troubleshooting for common issues