Naomi I.

Key Skills

Software

Other

Top Subject Matter

Healthcare communications and community moderation (complaints and client inquiries).

Immigration and visa information content quality moderation and evaluation.

Social media content moderation and compliance review.

Top Data Types

Text

Document

Top Task Types

Prompt + Response Writing (SFT)

Question Answering

Data Collection

Transcription

Freelancer Overview

Project Coordinator / Public Relations / Contact Center Officer in Contract Review, Compliance, and Legal Research. Brings 13+ years of professional experience across complex professional workflows, research, and quality-focused execution. Core strengths include Other. Education includes Bachelor of Arts, University of Benin (2020) and Senior Secondary School Certificate, Iyobosa International Schools (2013). AI-training focus includes data types such as Text and labeling workflows including Evaluation and Rating.

Labeling Experience

Project Coordinator / Public Relations / Contact Center Officer — Edo Specialist Hospital (2023–Present)

OtherText

Moderated and reviewed community discussions to ensure adherence to communication guidelines. Logged, categorized, and resolved client complaints with a focus on accurate information handling and compliance. Performed content evaluation through ongoing review of user communications to maintain quality and reduce issues. • Reviewed community posts and discussions for guideline violations. • Categorized and resolved complaints while maintaining privacy standards. • Enforced communication rules to improve information quality. • Coordinated outreach and stakeholder communications across communities.

2023 - Present

Content Creator — Immibuddy Consultant (2024–2025)

OtherText

Moderated public comments and community discussions to ensure educational content quality. Performed analysis of audience and engagement metrics to support iterative content optimization. Applied structured review of informational posts to maintain accuracy and clarity for immigration/visa guidance. • Reviewed and moderated user comments for relevance and quality. • Conducted evaluation of audience trends and engagement metrics. • Supported content optimization through iterative assessment. • Ensured published information remained consistent and understandable.

2024 - 2025

Social Media Manager — The Efficient Business Team (2019–2021)

OtherText

Reviewed and flagged user-generated content to ensure compliance with platform standards. Managed multiple client accounts and monitored performance metrics to guide content decisions. Conducted ongoing quality checks on community submissions to reduce policy violations and improve overall accuracy. • Flagged user-generated content for guideline compliance. • Monitored account performance metrics across client pages. • Assisted with quality assurance for online community posts. • Supported consistent enforcement of platform standards.

2019 - 2021

Education

Work History