Mutia P.

Key Skills

Software

iMerit

Top Subject Matter

Enterprise AI platforms (chatbots/voicebots/knowledge management) and AI-driven document intelligence for operations and compliance

AI document intelligence for operational and regulatory documents

Telecommunications operational automation using AI (alerts, tickets, note-taking, analytics integration)

Top Data Types

Text

Image

Document

Top Task Types

Classification

Object Detection

Prompt + Response Writing (SFT)

Text Generation

Question Answering

Text Summarization

Transcription

Evaluation/Rating

Freelancer Overview

IT Project & Product Manager — PT Soca Anugerah Indonesia (enterprise AI platform implementation, including document int. Brings 9+ years of professional experience across complex professional workflows, research, and quality-focused execution. Core strengths include Internal and Proprietary Tooling. Education includes Bachelor of Industrial Engineering, Telkom University (2017). AI-training focus includes data types such as Document and Text and labeling workflows including Classification and Function Calling.

Labeling Experience

AI Document Analyzer — SKK Migas project (AI-based document classification and extraction)

DocumentClassification

Led the development of an AI-based document intelligence system to process and analyze large volumes of operational and regulatory documents. Implemented automated classification and information extraction workflows to improve document analysis efficiency. Coordinated cross-functional delivery to produce scalable AI-driven operational insights for the client. • Designed workflows for document processing, classification, and extraction. • Improved efficiency of operational/regulatory document analysis. • Directed delivery of AI system capabilities within project timelines. • Coordinated teams to ensure scalable AI outputs for enterprise use.

2025 - Present

Enterprise AI Implementation — Telin project (AI automation workflows for operations)

TextFunction Calling

Managed implementation of enterprise AI solutions for operational automation in telecommunications settings, focusing on extracting and using insights from operational inputs. Delivered AI-powered capabilities such as alert filtering, ticket intelligence, and AI note-taking as part of integrated operational workflows. Coordinated cross-functional teams to deliver scalable AI-driven operational insights aligned with client needs. • Implemented alert filtering and ticket intelligence features. • Delivered AI note-taking and financial performance analysis integration. • Coordinated development and delivery monitoring for AI automation use cases. • Ensured stakeholder alignment on requirements and delivery timelines.

2024 - Present

IT Project & Product Manager — PT Soca Anugerah Indonesia (enterprise AI platform implementation, including document intelligence systems)

DocumentClassification

Led development and deployment of enterprise AI platforms that used automated analysis workflows, including classifying and extracting information from operational/regulatory inputs. Coordinated UAT and delivery for AI-driven features while acting as the liaison between engineering teams and enterprise stakeholders to ensure business requirements were met. Evaluated LLM performance for generative AI applications as part of product roadmap execution. • Implemented automated document classification and information extraction workflows. • Managed enterprise client implementation of AI systems for operational monitoring and audit analysis. • Oversaw planning, development coordination, and UAT execution for AI features. • Monitored delivery risks and communicated progress to stakeholders.

2022 - Present

Education

Work History