Data & AI Engineer — Production RAG chatbot and multimodal document processing (Sep 2025 – Present)
Designed and deployed production RAG-based chatbots to improve knowledge access across university HR and IT departments. Built end-to-end multimodal document processing pipelines (PDFs, images, and tables) with high content extraction accuracy to feed retrieval and answering components. Implemented retrieval optimization through reranking and hybrid search using vector stores to improve precision of the retrieved context. • Built multimodal document processing pipelines for knowledge extraction • Implemented FAISS/PostgreSQL hybrid search and reranking for retrieval precision • Integrated OpenWebUI with university systems and enabled tool calling flows • Set up monitoring and observability for production AI services using OpenTelemetry and Grafana