Mthokozisi M.

Key Skills

Software

Other

Top Subject Matter

University data management and data capture

Web analytics and data integrity for content optimization

Legal Services & Contract Review

Top Data Types

Text

Document

Top Task Types

Data Collection

Freelancer Overview

Data Capture Clerk — National University of Science and Technology. Brings 18+ years of professional experience across complex professional workflows, research, and quality-focused execution. Core strengths include Other and Google Analytics. Education includes Bachelor of Commerce, University of South Africa (2023) and Google Data Analytics Specialization, Coursera (2023). AI-training focus includes data types such as Text and labeling workflows including Data Collection.

Labeling Experience

Web Administrator — National University of Science and Technology

TextData Collection

Acted as a Web Administrator using analytics to guide data-driven content decisions and to monitor user engagement and website performance. While not described as manual annotation, the role included ongoing collection and utilization of web analytics data for optimization. Maintained operational safeguards including backups and disaster recovery to protect integrity of collected data. • Leveraged Google Analytics to track traffic and user engagement for content optimization. • Performed proactive monitoring and maintenance to sustain 99.9% website uptime. • Executed regular backups and disaster recovery planning to protect website data integrity. • Provided end-user technical support related to website functionality and accessibility.

2024 - Present

Data Capture Clerk — National University of Science and Technology

OtherTextData Collection

Served as a Data Capture Clerk responsible for maintaining and managing structured datasets using spreadsheet-based workflows. Performed information extraction and analysis to produce actionable insights while applying quality control checks to improve accuracy. Trained new staff on data entry protocols and software usage to ensure consistent dataset labeling and documentation. • Maintained databases with advanced spreadsheet software and tracked data accuracy performance (98%). • Extracted and analyzed information using data management tools for reporting and decision support. • Implemented quality control measures to continuously verify and improve data accuracy. • Onboarded and trained new staff on data entry standards and software usage.

2011 - 2023

Education

Work History