Web Developer & IT Support (Remote), SURE COVER CARE (UK) — AI-assisted technical documentation/workflow support (Jan 2025–Present)
Used AI tools to streamline documentation and development tasks while ensuring technical outputs were correct and usable. Prepared and maintained technical documentation and supported website improvements with AI-assisted assistance for content and workflow efficiency. Troubleshot issues and implemented enhancements while following technical requirements. • Prepared technical documentation for website and IT support workflows • Streamlined documentation and development tasks with AI tools • Maintained and optimized the company website • Troubleshot technical issues and supported staff/user needs