Customer Service & Reservations Coordinator (Data-related tasks)
Supported data collection activities for customer service operations by collecting, cleaning, and analyzing data to support organizational objectives. Developed reporting outputs including dashboards for performance monitoring and decision-making. Identified patterns in datasets and created data visualizations and presentations for stakeholders. • Collected and cleaned operational data for analysis • Built dashboards and reports to track performance • Performed trend and pattern identification from datasets • Prepared visualizations and stakeholder presentations