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M
Moses O.

Moses O.

AI trainer | Customer Operations Specialist

Nigeria flagIbadan, Nigeria

Key Skills

Software

Other

Top Subject Matter

Customer experience & Customer relationship management
Regulatory Compliance, Risk Analysis and Data security
Fintech & Banking (Financial Technology)

Top Data Types

TextText
DocumentDocument
ImageImage

Top Task Types

ClassificationClassification
Text GenerationText Generation
TranscriptionTranscription
Data CollectionData Collection
Question AnsweringQuestion Answering
Object DetectionObject Detection

Freelancer Overview

with 5 years of experience in retail baking and customer service, i offer a blend of analytical rigor and a deep understanding of human communication. in banking my success majorly relies on data entry and fraud detection and my role has trained me to follow complex compliance guidelines with zero error margin. what sets me apart is; my daily mastery of human communication distinctions, having managed thousands of customer interactions, i have the capability for evaluating and refining AI responses for better clarity and empathy. i am a rapid learner and i am very adaptable to new software.

Education

O

Obafemi Awolowo University

Bachelor of Science, Accounting

Bachelor of Science
2018 - 2018
P

Praise Academy

Senior Secondary School Certificate Examination, General Secondary Education

Senior Secondary School Certificate Examination
2013 - 2013

Work History

Z

Zenith Bank

Cash Officer/Vault Administrator

Ibadan
2025 - Present
Z

Zenith Bank

Cash and ATM Teller (Graduate)

Ibadan
2020 - 2025