Mohammed B.

Key Skills

Software

Don't disclose

Top Subject Matter

AI-driven recruiting

future of work

workforce transformation

Top Data Types

Text

Top Task Types

Prompt + Response Writing (SFT)

Freelancer Overview

Principal Customer Success Manager (AI leadership and AI Labs/agents adoption) at LinkedIn Dubai, UAE. Brings 13+ years of professional experience across complex professional workflows, research, and quality-focused execution. Core strengths include Don't disclose and Microsoft 365. Education includes Master of Business Administration, INSEAD (2020) and Master of Science, Telecom Sud Paris Evry (2014). AI-training focus includes data types such as Text and labeling workflows including Prompt + Response Writing (SFT).

Labeling Experience

Principal Customer Success Manager (AI leadership and AI Labs/agents adoption) at LinkedIn Dubai, UAE

Don't discloseTextPrompt + Response Writing (SFT)

Led AI programs for workforce transformation by enabling leaders on AI-driven recruiting and future-of-work use cases. Built and deployed a large number of ChatGPT-based AI agents to automate workflows related to recruiting and customer knowledge management. Supported executive adoption through workshops and structured AI product rollout efforts across regions. • Delivered 100+ executive workshops and enabled 2,000+ leaders on AI-driven recruiting and future of work. • Founded “AI Labs” and led AI Retreats to experiment with real AI use cases in hiring and productivity. • Built 100+ ChatGPT-based AI agents and scaled the first CSM AI Agent deployed across EMEA. • Managed strategic customer success initiatives to drive adoption and AI product utilization growth.

2022 - Present

Customer Success Manager at Microsoft Paris, France

TextPrompt + Response Writing (SFT)

Planned and drove digital transformation programs that included building and executing adoption strategies for large enterprise collaboration platforms. Although not explicitly described as data labeling, the role focused on operationalizing AI-enabled/digital tooling adoption for business users. Contributed to rollout plans that improved end-user usage and organizational change outcomes. • Developed adoption strategy for a large transportation organization and worked with IT and business decision makers. • Led transition from Skype to Teams with an adoption plan and measured usage growth. • Supported multi-sector digital transformation initiatives across transportation, automotive, and public sector clients.

2020 - 2022

Education

Work History