Customer Service Representative - Mico World
Worked as a customer service representative, assisting customers with inquiries and service-related requests. Delivered prompt, empathetic support by explaining solutions clearly and resolving common issues. Strengthened communication, adaptability, and problem-solving skills to improve the customer experience. • Handled customer inquiries and provided tailored guidance • Resolved service requests and escalated complex issues as needed • Maintained service quality by following support procedures • Managed time effectively to handle multiple cases
2024 - Present