Approval Senior Specialist – RCM Approval Department (Saudi German Hospital, Remote/Offshore)
Reviewed and evaluated medical claims by applying insurance and healthcare policy criteria to determine approval outcomes. Performed case validity and medical necessity assessments and documented decisions for downstream processing. Supported team onboarding and coordinated with onsite members to handle delays and denials from insurance companies. • Worked in a remote/offshore RCM approval department focused on claim adjudication decisions. • Trained newcomers and assisted with integration with onsite teams. • Managed weekly team schedules and claim request workflows. • Ensured adherence to regulatory compliance requirements during reviews.