Mishelle B.

Key Skills

Software

Internal/Proprietary Tooling

Top Subject Matter

E-commerce – Product Categorization & Customer Support

Customer Relationship Management (CRM), Business Administration o Sales & Marketing.

Logistics & Supply Chain o Retail & Consumer Goods

Top Data Types

Text

Document

Top Task Types

RLHF

Prompt + Response Writing (SFT)

Text Generation

Text Summarization

Transcription

Freelancer Overview

Sales Team Lead. Brings 12+ years of professional experience across complex professional workflows, research, and quality-focused execution. Education includes Bachelor of Science in Industrial Engineering, Universidad Simón Bolívar (2015) and Diploma, Universidad Simón Bolívar (2015).

Labeling Experience

AI Trainer & Software Integration Specialist (Postwork Project)

TextRLHF

Performed AI training and behavioral alignment for large language models (LLMs) through goal-oriented software interaction projects. Executed end-to-end testing and human-in-the-loop validation using digital tools such as Mailchimp and Hunter.io to evaluate the model's capability to automate commercial workflows. Successfully passed performance trials, analyzed AI-generated outputs, and corrected reasoning paths to optimize model accuracy, safety, and tool-use efficiency.

2026 - 2026

Education

Work History