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M

Miracle O.

Freelance Customer Service Support (AI training-related adjacent information evaluation)

Nigeria flagdelta state, Nigeria

Key Skills

Software

Other

Top Subject Matter

Customer support / information evaluation for remote assistance
AI training-adjacent text content creation and evaluation
Legal Services & Contract Review

Top Data Types

TextText
AudioAudio
DocumentDocument

Top Task Types

Text GenerationText Generation

Freelancer Overview

Freelance Customer Service Support (AI training-related adjacent information evaluation). Brings 11+ years of professional experience across legal operations, contract review, compliance, and structured analysis. Core strengths include Other. Education includes Bachelor of Engineering, Federal University of Petroleum Resources, Effurun (2019) and Postgraduate Diploma, ISCOM University, Benin Republic (2021). AI-training focus includes data types such as Text and labeling workflows including Evaluation, Rating, and Text Generation.

Labeling Experience

Freelance Virtual Assistant & Content Writer (text data preparation)

OtherTextTextText GenerationText Generation

The role included producing and editing business articles and blog content as part of remote virtual assistance work. The work required accurate content creation and refinement using information gathered through online research. This aligns with AI training-adjacent content preparation and evaluation for text tasks. • Created and edited articles, blog posts, and business content • Conducted online research and organized digital information • Maintained accuracy while handling multiple assignments under deadlines • Assisted with project coordination, scheduling, and task management

2023 - Present

Freelance Customer Service Support (AI training-related adjacent information evaluation)

OtherTextText

The role involved handling customer inquiries while applying structured communication and issue-resolution practices in a remote setting. The work also included evaluating information presented by users to determine appropriate responses and next steps. While not explicitly described as AI labeling, the duties align with information assessment tasks used in AI data workflows. • Managed customer support requests and resolved issues efficiently • Maintained professionalism and clear communication via remote channels • Followed guidelines precisely to ensure consistent responses • Evaluated user-reported problems to select appropriate resolutions

2022 - Present

Education

I

ISCOM University, Benin Republic

Postgraduate Diploma, Electrical and Electronics Engineering

Postgraduate Diploma
2021 - 2021
F

Federal University of Petroleum Resources, Effurun

Bachelor of Engineering, Electrical and Electronics Engineering

Bachelor of Engineering
2015 - 2019

Work History

B

Benin Electric Distribution Plc

Junior Engineer / Enumerator

Benin City
2021 - 2022
D

Doxa Studio

Live Audio Engineer

Warri
2014 - 2017