Miles M.

Key Skills

Software

No software listed

Top Subject Matter

Legal Services & Contract Review

Regulatory Compliance & Risk Analysis

Legal Research & Document Analysis

Top Data Types

Text

Document

Top Task Types

Entity (NER) Classification

Freelancer Overview

W.R. Grace Catalysts Technologies — Global Business Quality Manager (Global quality systems & CI governance). Brings 28+ years of professional experience across legal operations, contract review, compliance, and structured analysis. Core strengths include Internal and Proprietary Tooling. Education includes Bachelor of Science, Carleton University. AI-training focus includes data types such as Document and labeling workflows including Evaluation, Rating, and Entity (NER) Classification.

Labeling Experience

Nolato Jabar — Senior Quality Assurance & Continuous Improvement Leader

DocumentEntity (NER) Classification

Provided strategic leadership for compliance and continuous improvement in a defense manufacturing environment, focusing on systematic quality governance and evidence-based audit readiness. Deployed statistical process control approaches to reduce variation and improve first-pass quality using structured process data. Authored and led quality controls and corrective-action collaborations across cross-functional teams to prevent defects and mitigate risk for high-requirement customers. • Ensured compliance with AS9100D, MIL-DTL-83528, ISO 9001, and ISO 14001 using audit evidence • Built/led quality organization and cross-functional problem-solving governance • Drove Lean Six Sigma initiatives to reduce COPQ and internal defects • Partnered on supplier audits and corrective actions to improve OTIF performance

2025 - Present

Air Products — Global Continuous Quality Improvement Manager (Project Delivery)

Document

Led enterprise-wide quality system redesign and standardized customer complaint, supplier corrective action, and audit nonconformance feedback workflows. Established OKR/KPI-driven process ownership across a network of process owners to measure performance, evaluate outcomes, and guide continuous improvement actions. Built internal audit and risk-register based compliance processes that converted audit findings into prioritized corrective actions and early-warning indicators. • Redesigned QMS across 4,000+ processes to improve quality assurance and operational efficiency • Implemented internal audit program tied to organizational risk register • Integrated feedback and nonconformance data into early-warning indicators • Coached 43 global process owners using KPI/OKR governance

2019 - 2025

W.R. Grace Catalysts Technologies — Global Business Quality Manager (Global quality systems & CI governance)

Document

Directed and developed quality management systems, internal audit programs, and compliance governance that relied on structured documentation, records review, and corrective-action evaluation. Standardized feedback and reporting mechanisms across audits and nonconformances to support risk mitigation and continuous improvement decisions. Participated in root-cause and failure analysis training activities that translate observed issues into actionable categories and follow-up controls. • Managed CTQ control plans and advanced process control implementation documentation • Transitioned organizations across ISO certifications with audit evidence requirements • Coached and supported global problem-solving and defect prevention practices • Oversaw supplier audits and corrective action documentation workflows

2005 - 2019

Education

Work History