Mijumbi M.

Key Skills

Freelancer Overview

MaryPia Customer relations and trade development 、 Mijumbi MaryPia TEL : 0793 250741   Mail : [email protected]  EDUCATION Aug. 2004 - Jan. 2009 Makerere University Bachelor of Urban Planning EChXPEi RIENCE Customer Relations Officer — SKK Technologies Ltd 2022 – Present  Handlecustomer support andclient relationship management.  Coordinateoffice automationservicesupport andcommunication.  Respondtocustomer inquiries andmaintainaccuraterecords.  Assist inadministrative andoperationalduties.  Ensurecustomer satisfactionthroughtimelyfollow-up. Trade Development Representative — Top Image Africa 2016 – 2020  Promotedcompanyproducts andservices to prospectiveclients.  Maintainedrelationships withexisting customers andpartners.  Supportedbusiness growthandmarket expansionactivities.  Preparedreports andfollowedup oncustomer feedback.  Conductedclient engagement andsales support activities.  Customer Relations Officer — The Copycat Uganda Ltd 2009 – 2014  Assistedcustomers withinquiries andservice information.  Maintainedprofessionalfront-officecommunication.  Supporteddailyofficeadministrationandcustomer careactivities.  Resolvedcustomer concerns inatimelyandprofessionalmanner.  Ensuredhighlevels of customer satisfactio SKILLS  Customer Support &Communication  AdministrativeSupport  Sales &TradeDevelopment  Microsoft Office Applications  Client Engagement  Negotiation&InterpersonalSkills