Micheal O.

Key Skills

Software

Clickworker

Appen

Other

Top Subject Matter

Conversational AI

Virtual Assistants

Top Data Types

Text

Video

Top Task Types

Prompt + Response Writing (SFT)

Text Generation

Question Answering

Fine-tuning

Evaluation/Rating

Freelancer Overview

Chatbot Trainer. Brings 4+ years of professional experience across complex professional workflows, research, and quality-focused execution. Core strengths include Internal and Proprietary Tooling. Education includes Ordinary Level Certificate, St Emma Comprehensive School (2021) and Certificate in Virtual Assistance, ALX Africa (2024). AI-training focus includes data types such as Text and labeling workflows including Prompt + Response Writing (SFT).

Labeling Experience

Chatbot Trainer

TextPrompt + Response Writing (SFT)

As a Chatbot Trainer at Turing in 2025-2026, I was responsible for teaching virtual agents how to interact naturally and empathetically with users. I generated, reviewed, and improved prompt-response pairs to enhance chatbot capabilities and contextual understanding. My work directly contributed to the ongoing improvement and evaluation of conversational AI models. • Developed and refined dialogue prompts for AI training. • Evaluated and rated chatbot responses for relevance and empathy. • Participated in regular feedback cycles with technical teams. • Used best practices to optimize AI conversational performance.

2025 - 2026

Education

Work History