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M
Michael O.

Michael O.

AI Systems & Software Support Specialist

Kenya flagKisumu, Kenya

Key Skills

Software

Other

Top Subject Matter

AI-assisted learning and digital education systems
Digital workflow automation and AI-enabled data processing

Top Data Types

TextText

Top Task Types

Prompt + Response Writing (SFT)Prompt + Response Writing (SFT)

Freelancer Overview

AI Systems & Software Support Specialist. Brings 2+ years of professional experience across complex professional workflows, research, and quality-focused execution. Core strengths include Other. Education includes Bachelor of Science, Maseno University (2025). AI-training focus includes data types such as Text, Computer Code, and Programming and labeling workflows including Evaluation, Rating, and Prompt + Response Writing (SFT).

Labeling Experience

Software support for AI-driven digital solutions at QuickFix Digital Solutions (Jun 2023 – Mar 2024)

OtherPrompt + Response Writing (SFT)Prompt + Response Writing (SFT)

You adopted and deployed AI-driven digital solutions focused on workflow automation and data processing. You established and maintained structured data and software documentation to support AI-enabled operations. You participated in debugging, testing, and improvements of project functions while collaborating on automated data processing. • Developed and deployed AI-enabled workflow automation • Maintained structured data assets and documentation • Collaborated with Python and SQL for data processing automation • Supported cloud deployment and setup for digital tools

2023 - 2024

AI Training Specialist & Software Support at Golden Elite School (Jan 2023 – Apr 2023)

OtherTextText

You created the framework for structured datasets and evaluation workflows for AI-assisted learning systems. You tuned and fixed AI-generated outputs to improve accuracy and overall system performance. You drafted technical documents and procedures for internal digital systems used to support AI-assisted learning operations. • Defined structured datasets for AI-assisted learning evaluation • Adjusted AI outputs for improved correctness and performance • Supported implementation of digital learning software tools • Produced internal technical documentation and procedures

2023 - 2023

Education

M

Maseno University

Bachelor of Science, Computer Science

Bachelor of Science
2025

Work History

Q

Quickfix Digital Solutions

Software Engineer (AI Automation & Data Processing)

Kisumu
2023 - 2024
G

Golden Elite School

AI Systems & Software Support Specialist

Kisumu
2023 - 2023