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M
Michael J.

Michael J.

AI/data annotation-oriented quality-assurance work via IT Support ticket documentation and structured categorization

Nigeria flagLagos, Nigeria

Key Skills

Software

No software listed

Top Subject Matter

AI/data annotation quality workflows (inferred from structured support documentation, consistency checks, and guideline adherence)

Top Data Types

DocumentDocument
ImageImage
AudioAudio

Top Task Types

SegmentationSegmentation
TranscriptionTranscription
RLHFRLHF
ClassificationClassification
Object DetectionObject Detection
Computer Programming/CodingComputer Programming/Coding

Freelancer Overview

AI/data annotation-oriented quality-assurance work via IT Support ticket documentation and structured categorization. Brings 2+ years of professional experience across complex professional workflows, research, and quality-focused execution. Core strengths include Jira. Education includes Bachelor of Engineering, Olabisi Onabanjo University (2019) and National Diploma in Computer Engineering, Ogun State Institute of Technology (2021). AI-training focus includes data types such as Document and labeling workflows including Evaluation and Rating.

Labeling Experience

AI/data annotation-oriented quality-assurance work via IT Support ticket documentation and structured categorization

DocumentDocument

Performed structured evaluation and quality assurance of large volumes of work items by following consistent categorization and standardized documentation practices. Translated guideline adherence and systematic checks used in technical support into repeatable labeling/annotation quality workflows. Supported accurate task tracking and resolution processes to maintain reliability and consistency across cases. • Managed and documented 100+ Jira tickets with consistent categorization • Applied root-cause analysis methods to reduce errors and improve task quality • Produced standardized documentation reflecting guideline-consistent outputs • Used remote troubleshooting to handle edge cases across varied user environments

2024 - 2025

Education

O

Olabisi Onabanjo University

Bachelor of Engineering, Computer Engineering

Bachelor of Engineering
2023 - 2026
O

Ogun State Institute of Technology

National Diploma in Computer Engineering, Computer Engineering

National Diploma in Computer Engineering
2019 - 2021

Work History

K

Kings-Link Technologies

IT Support Engineer Intern

Lagos
2024 - 2025