Patient Service Representative at Axia Women’s Health (structured record maintenance and accuracy/compliance work)
Managed and maintained patient records within electronic systems, ensuring accuracy and compliance of structured data entries. Troubleshot scheduling and system issues that affected multi-provider workflows, supporting reliable data capture and updates. Worked with daily record volumes to maintain high-quality healthcare information in operational databases. • Managed 100+ daily patient records within electronic systems • Ensured accuracy and data compliance • Resolved scheduling and system-related conflicts across providers • Supported cross-provider workflow continuity for record updates