Customer Support Representative
Handled customer inquiries and provided support through multiple communication channels to ensure timely responses. Resolved customer concerns and updated service records to maintain accurate documentation. Partnered with internal teams to track issues and deliver prompt resolutions while maintaining customer satisfaction. • Responded to phone, email, and in-person inquiries • Resolved concerns and maintained service records • Coordinated with internal teams for issue follow-up • Ensured accurate documentation and customer satisfaction
2025 - Present