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Mbuso Elton N.

Mbuso Elton N.

Chat Support Agent

South Africa flagJohannesburg, South Africa

Key Skills

Software

TolokaToloka
AppenAppen
RemotasksRemotasks

Top Subject Matter

My strongest subject matter areas include customer service
content moderation
data annotation/AI training

Top Data Types

ImageImage
VideoVideo
TextText

Top Task Types

TranscriptionTranscription
Function CallingFunction Calling
Text SummarizationText Summarization
RLHFRLHF
Text GenerationText Generation
Object DetectionObject Detection
Question AnsweringQuestion Answering
Fine-tuningFine-tuning

Freelancer Overview

Chat Support Agent. Brings 4+ years of professional experience across complex professional workflows, research, and quality-focused execution. Education includes Grade 12, N/A (2016) and Diploma in Information Technology, N/A (2016).

Labeling Experience

I have experience in data annotation and AI training, having worked on Remotasks in 2021 until 2023 where I labeled and

I have experience in data annotation and AI training, having worked on Remotasks in 2021 until 2023 where I labeled and categorized images to help train AI models. This experience strengthened my attention to detail, accuracy, and ability to follow project guidelines.

Not specified

Education

N

N/A

Diploma in Information Technology, Information Technology

Diploma in Information Technology
2018 - 2020
P

Phafogang Secondary School

Grade 12, Humanities

Grade 12
2014 - 2016

Work History

C

Call On Me Marketing

Appointment Setter

Johannesburg
2023 - 2024
C

Cloudworkers

Chat Support Agent

Johannesburg
2021 - 2023