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M
Mathews O.

Mathews O.

Pacemaker International — IT Support Technician (volunteered Teacher support)

Kenya flagNairobi, Kenya

Key Skills

Software

Other

Top Subject Matter

Education administration/learner attendance
Web development and basic code editing
Cyber operations supervision / client support

Top Data Types

TextText
Computer Code ProgrammingComputer Code Programming

Top Task Types

Data CollectionData Collection
Question AnsweringQuestion Answering

Freelancer Overview

Pacemaker International — IT Support Technician (volunteered Teacher support). Brings 17+ years of professional experience across complex professional workflows, research, and quality-focused execution. Core strengths include Other. Education includes Certificate in Software Engineering and Web Development, Power Learn Project (2024) and Kenya Certificate of Secondary Education, Lions High School (2021). AI-training focus includes data types such as Text and labeling workflows including Data Collection, Computer Programming, and Coding.

Labeling Experience

Lakefront Planet Cyber — Supervisor

OtherTextTextQuestion AnsweringQuestion Answering

Supervised cyber operations activities that likely included supporting clients and addressing requests in a service environment. The role emphasized discussing project goals and delivering outcomes aligned with client objectives. This involved interpreting client requirements and ensuring deliverables met expectations. • Discussed project ideas and goals with clients • Translated client visions into deliverable outcomes • Provided customer support and ensured timely service delivery • Coordinated delivery to meet client requirements

2023 - Present

Pacemaker International — IT Support Technician / Website Development support

OtherTextText

Provided website development and basic code editing support in a small education/technology environment. The work focused on creating or updating web content and performing straightforward script changes. These tasks supported the production and maintenance of digital learning resources. • Assisted with website development • Performed basic code editing • Supported server management tasks • Contributed to maintaining digital platforms

2022 - 2022

Pacemaker International — IT Support Technician (volunteered Teacher support)

OtherTextTextData CollectionData Collection

Assisted in recording learners’ school attendance as part of an IT and education support role. The work involved consistently capturing structured learner information from daily activities. This was used to maintain reliable records for school operations. • Recorded learner school attendance • Maintained up-to-date attendance entries • Supported data organization for education tracking • Ensured completeness and accuracy of recorded information

2022 - 2022

Education

L

Lions High School

Kenya Certificate of Secondary Education, Secondary Education

Kenya Certificate of Secondary Education
2018 - 2021
M

Ming’awo Primary School

Kenya Certificate of Primary Education, Primary Education

Kenya Certificate of Primary Education
2010 - 2017

Work History

L

Lakefront Planet Cyber

Cyber Operations Supervisor

Nairobi
2022 - Present
P

Pacemaker International

IT Support Technician (Volunteer)

N/A
2022 - 2022