Maryam M.

Key Skills

Freelancer Overview

Maryam Titilayo Sotunde [email protected] +234 802 516 5388 Customer's satisfaction, problem solving skills, Time management and organisation development skills. Committed to identifying, implementing and developing continuous improvements in all areas of supply chain including inventory management, logistics and general warehousing by increasing productivity and reducing operational cost. Work Experience CustomerServiceSpecialist Rockrev Group LLC- United States (Remote) July 2023 - Present use software tools to access customer databases, track interactions, and ensure seamless service. Answer any questions you have regarding company products and promotions. Assume the role of the company’s gatekeeper. Accounts opening or upgrading. Assist with order placement, refunds, and exchanges. Provide details about the firm. Take payment information as well as other vital details like addresses and phone numbers. Filling customer information into the database. Inventoryanalyst Pacegate Energy and Resources Limited - Lagos December 2020 to October 2023 Receive and document base oil and bulk products for production and packaging. Issue base oil for blending. Receipt of finished product into the warehouse after it has passed quality check and updating into inventory. Loading of finished product to oil fields/ wells and offloading of raw materials and products from export and local purchase. Oversee the arrangement of goods and drums in an orderly manner within the stock location.