Mary N.

Key Skills

Software

Don't disclose

Top Subject Matter

Security monitoring and incident tracking from CCTV video

Field monitoring & evaluation dataset collection and cleaning

Election/voter record verification and data quality checks

Top Data Types

Video

Text

Document

Top Task Types

Tracking

Data Collection

Freelancer Overview

CCTV Controller — Intercity Secure Homes Ltd (Unaitas Bank, Murang'a). Brings 10+ years of professional experience across complex professional workflows, research, and quality-focused execution. Core strengths include Internal, Proprietary Tooling, and Microsoft Excel. Education includes Bachelor of Arts, N/A (2022) and Kenya Certificate of Secondary Education, N/A (2016). AI-training focus includes data types such as Video, Text, and Document and labeling workflows including Tracking, Data Collection, and Evaluation.

Labeling Experience

Customer Care & Security Officer — NSSF, Murang'a Branch

VideoTracking

Monitors CCTV systems continuously to identify irregularities and log incidents with precise timestamps and description codes for escalation. Prepares structured incident reports while maintaining confidentiality of sensitive information and coordinating follow-up with branch management. Applies prescriptive escalation procedures and uses checklists to improve handover completeness and reduce missed follow-ups in operational logs. • Continuous live monitoring and standardized incident documentation for escalation. • Maintains confidentiality and consults with management for timely resolution. • Oversees member enquiry handling documentation and escalation of complex cases. • Implemented end-of-shift report handover checklist to reduce missed follow-ups.

2025 - Present

CCTV Controller — Intercity Secure Homes Ltd (Unaitas Bank, Murang'a)

VideoTracking

Reviewed live CCTV video feeds across 20+ bank branches to identify and consistently flag irregularities for escalation. Applied predefined criteria to observe events, track incident occurrences, and ensure that anomalies were logged with timestamps and standardized descriptions. Contributed to weekly summaries that supported supervisor trend analysis and operational review. • Monitored multiple locations from live video streams and escalated anomalies in real time. • Coordinated with security teams to verify observations and trigger incident-response procedures. • Tracked incident resolutions and supported reporting for recurring issues. • Maintained consistent documentation formats for downstream review.

2024 - 2025

Intern – Project Support & M&E — Mukurwe-Ini NG-CDF Office

TextData Collection

Collected, validated, and cleaned field datasets for Mukurwe-Ini development/ICT initiatives using predefined criteria and supervised reporting workflows. Produced structured Excel summaries as weekly submission bundles while keeping error rates under 2% based on supervisor spot-checks. Performed organization and consistency checks so that records were ready for supervisor review and potential downstream analytical use. • Gathered field data against specific evaluation criteria provided by the project. • Cleaned and organized datasets in Microsoft Excel prior to submission. • Reduced dataset inconsistencies through entry verification and supervisor feedback. • Prepared weekly bundles for monitoring and evaluation tracking.

2021 - 2021

Polling Clerk & Deputy Presiding Officer — IEBC (2017 Elections & 2019 Census)

Don't discloseDocument

Managed voter registration and data collection activities, ensuring accuracy and compliance with established protocols during national elections and census exercises. Verified and reconciled voter lists and registration slips in high-volume shifts, acting as a quality gate for official records. Preserved the integrity and custody of documents to support reliable downstream reporting. • Verified voter records and reconciled discrepancies per IEBC guidelines. • Supervised polling-station staff and ensured correct handling of records. • Maintained chain-of-custody for registers and registration slips. • Performed procedural compliance checks in structured environments.

2017 - 2019

Education

Work History