Mary E.

Key Skills

Freelancer Overview

MARY Emmanuel Virtual Assistance PROFESSIONAL SUMMARY Organized, detail-oriented, and highly motivated Virtual Assistant/Customer Service Representative with 2 years of experience in handling customer inquiries, scheduling, CRM +234(0)9065667693 systems, and remote administrative support. Known for strong communication skills that foster productive relationships with clients and team members. Adept at managing tasks efficiently and maintaining high-quality service delivery in dynamic, fast-paced environments. Eager to contribute to a forward-thinking company with a commitment to excellence. Interests WORK EXPERIENCE  Sport Techsate Inc. July/ 2025  Volunteering and community service (Virtual Assistance)  Creative writing and journaling • Responded to customer inquiries via email, chat, and phone using CRM tools.  Public speaking • Managed calendars, scheduled appointments, and performed data entry tasks. • Handled support tickets and followed up with customers to ensure satisfaction. Social networks • Assisted with social media management and basic graphic design (if applicable). Joseph Ayo Babalola University, Nigeria Aug, 2024 – July, 2025 (Administrator) References • Provided frontline support to applicants seeking admission forms, answering queries and guiding them through the application process • Maintained accurate academic documentation and supported administrative coordination across departments • Performed general office tasks and completed additional duties as