Mary C.

Key Skills

Software

Internal/Proprietary Tooling

Top Subject Matter

Content Moderation/Policy Enforcement

Legal Services & Contract Review

Regulatory Compliance & Risk Analysis

Top Data Types

Image

Video

Text

Document

Top Task Types

Classification

Freelancer Overview

Content Labelling and Operations Specialist/Quality Analyst (Byte Precision Sdn. Bhd.). Brings 11+ years of professional experience across complex professional workflows, research, and quality-focused execution. Core strengths include Internal and Proprietary Tooling. Education includes Bachelor of Business Management, Segi University (2016) and Foundation in Commerce, Segi University (2013). AI-training focus includes data types such as Text and labeling workflows including Classification.

Labeling Experience

Content Labelling and Operations Specialist/ADSEO Quality Analyst at Byte Precision Sdn. Bhd.

TextClassification

I reviewed and evaluated TikTok user-generated content, ensuring that text, video, and image data met platform policy requirements. My work consisted of daily audits on internal systems, handling re-appeals, and questions from calibration files. I performed tasks to verify the accuracy of AI models in capturing and flagging policy violations, and mentored new team members in labeling operations. • Audited and classified user-generated content for policy compliance. • Monitored model predictions for violation detection accuracy. • Conducted weekly calibrations with BPO teams and operations stakeholders. • Prepared quality reports and trained new joiners on labelling standards.

2023 - 2025

Quality Assurance Analyst at Byte Precision Sdn. Bhd.

ImageClassification

Performed daily audits on an internal system for content moderation, generated weekly RCA reports, and prepared case examples for calibration tests. Maintained accuracy of all reported data and provided actionable insights to improve moderation quality. Collaborated with QA and Operations teams for process improvement and mentored new joiners on best practices. • Validated high-priority (P1) cases on a rotating basis. • Led weekly stand-up sessions for the QA team. • Supported ad-hoc quality improvement initiatives. • Facilitated policy and quality discussions with stakeholders.

2021 - 2023

Education

Work History