Information Security & Compliance Lead, BrowserStack Inc (AI-assisted RFI and contractual review operations).
Owned an AI-automated customer RFI response workflow, using AI tooling to generate and manage security questionnaire answers at scale. Built and deployed AI-powered assistants (“gems”) to support contractual review and to assess/redline security and privacy clause language. These activities reflect supervised/curated AI assistance with text inputs and outputs for compliance documentation processes. • Automated RFI response generation using AI tooling to reduce average handling time from 3 hours to 1 hour per RFI. • Oversaw ~2–3 analysts processing ~100 customer RFIs per month with AI-assisted workflows. • Created custom AI assistants to reduce manual effort for assessing and redlining clauses across ~20 agreements per month. • Standardized evidence and responses to support enterprise security questionnaires and on-site reviews.