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ENSPD - Université de Douala
Masters, Génie informatique
Masters
2013 - 2015
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Leveraged 7 years of e-commerce leadership to analyze, tag, and categorize unstructured customer communication data for trend tracking and platform optimization. Managed data quality control across ticketing systems, ensuring 100% adherence to complex operational taxonomies and compliance guidelines. Developed a sharp eye for detail by identifying edge-case user errors, auditing catalog metadata, and training team members on precise documentation standards.
Masters, Génie informatique
Technical Product Manager (E-commerce Platform)