For employers

Hire this AI Trainer

Sign in or create an account to invite AI Trainers to your job.

Invite to Job
M
Maria S.

Maria S.

Quality Management Systems Manager — AI response agents and automated data capture workflows

Argentina flagTucumán, Argentina

Key Skills

Software

No software listed

Top Subject Matter

Customer claims processing
after-sales operations
expense data extraction (OCR)

Top Data Types

TextText
DocumentDocument

Top Task Types

Function CallingFunction Calling

Freelancer Overview

Quality Management Systems Manager — AI response agents and automated data capture workflows. Brings 10+ years of professional experience across legal operations, contract review, compliance, and structured analysis. Core strengths include ChatGPT, JotForm, and Google Sheets. Education includes Master of Business Administration, Universidad Tecnológica Nacional (UTN) and Bachelor of Science in Chemical Engineering, Universidad Nacional de Tucumán (UNT). AI-training focus includes data types such as Text and labeling workflows including Function Calling, Evaluation, and Rating.

Labeling Experience

Quality Manager — structured operational data for evaluation workflows

OtherTextText

Managed quality and operations processes for a fully outsourced export business, including validation between field and plant and KPI reporting. Coordinated production lot information and customer claim handling with defined response standards. These structured records can support evaluation datasets and quality/risk rating workflows. • Performed quality validation between field and processing plant. • Coordinated production lot tracking and mass balance reporting. • Produced KPI reporting used for performance evaluation. • Managed customer claims with a 24-hour response standard.

2025 - Present

Quality Management Systems Manager — AI response agents and automated data capture workflows

TextTextFunction CallingFunction Calling

Restructured an after-sales operations workflow by integrating AI-powered response agents and automated data capture. Enabled consistent routing of structured claim data from forms into spreadsheets for downstream processing and reporting. Used OCR to extract expense information for analysis and validation. • Implemented ChatGPT-based response agents for customer interactions. • Built a JotForm-to-Google Sheets data capture pipeline for claims and tracking. • Deployed an OCR-based tool for automated expense analysis. • Maintained ISO 9001 certification while operationalizing the automation.

2023 - 2025

Education

U

Universidad Nacional de Tucumán (UNT)

Bachelor of Science in Chemical Engineering, Chemical Engineering

Bachelor of Science in Chemical Engineering
Not specified
U

Universidad Tecnológica Nacional (UTN)

Master of Business Administration, Business Administration

Master of Business Administration
Not specified

Work History

A

Agri-Food Export Company

Quality Manager

Tucumán
2025 - Present
L

Link Desarrollos Inmobiliarios

Quality & Operations Manager

Tucumán
2023 - 2025