Marc R.

Key Skills

Software

No software listed

Top Subject Matter

Digital adoption platforms (DAP) and contextual AI guidance for enterprise workflow execution

Enterprise SAP automation product evaluation and user research informing automation product refinement

Legal Services & Contract Review

Top Data Types

Text

Image

Document

Top Task Types

Text Generation

Freelancer Overview

Co-Founder and CEO, OnScreen (Acquired by Learning Pool). Brings 23+ years of professional experience across legal operations, contract review, compliance, and structured analysis. Core strengths include Internal and Proprietary Tooling. Education includes Bachelor of Science and Business Administration, University of Massachusetts, Lowell. AI-training focus includes data types such as Text and labeling workflows including Text Generation, Evaluation, and Rating.

Labeling Experience

Co-Founder and CEO, OnScreen (Acquired by Learning Pool)

TextText Generation

As Co-Founder and CEO of OnScreen, he led the creation and scaling of an enterprise Digital Adoption Platform that delivers contextual, in-flow guidance to users. The role involved defining and launching AI-powered guidance experiences that effectively required generating or producing training-like prompts and responses within the product workflow. This work focused on improving user execution and onboarding efficiency through AI-enabled contextual help. • Led product vision and AI roadmap for contextual in-application guidance. • Drove adoption to 240K+ monthly active users using guidance-based workflow support. • Maintained and improved gross revenue retention while expanding enterprise customers. • Built sales motion and enterprise contract negotiation to scale adoption globally.

2019 - 2024

Director of Product Management, Winshuttle (now Precisely)

Text

As Director of Product Management at Winshuttle, he led a SAP process automation platform and supported customer discovery processes that guided product improvements. While not described as training data labeling, the work included conducting usability tests, interviews, and advisory boards to evaluate and iterate product behavior and documentation. These activities are consistent with evaluation and rating of system outputs and user experiences that inform AI/automation product refinement. • Produced and managed global product strategy and UX for an enterprise automation platform. • Conducted hundreds of customer interviews, usability tests, and advisory boards for iterative improvement. • Improved NPS and achieved high CSAT through ongoing discovery. • Led due diligence and integration work for acquisitions and partnerships affecting automation workflows.

2008 - 2019

Education

Work History