Marc F.

Key Skills

Software

No software listed

Top Subject Matter

Personal Finance

Mortgage and Lending

AI Model Evaluation

Top Data Types

Text

Document

Audio

Top Task Types

Evaluation/Rating

Freelancer Overview

Founder / Product Lead - Ava - Independent AI Product Development. Brings 20+ years of professional experience across complex professional workflows, research, and quality-focused execution. Education includes Postgraduate Diploma in Commerce (Finance), University of New South Wales (2009) and Certificate IV in Finance & Mortgage Broking (FNS40815), University of New South Wales (2009). AI-training focus includes data types such as Computer Code and Programming and labeling workflows including Named Entity Recognition.

Labeling Experience

Founder / Product Lead - Ava - Independent AI Product Development

Entity (NER) Classification

Founder / Product Lead - Ava: built Ava, an AI operating partner and command centre for Australian mortgage brokers (not a generic chatbot) designed to consolidate client/application status, documents, communications and outstanding work; help brokers spot stalled files and missing information for urgent follow-up; developing capabilities for drafting communications, explaining lending issues in plain English, surfacing risks and unanswered questions, and supporting broker-approved voice and CRM workflows; converting broker and client scenarios into prompts, workflows, product requirements and safety controls; testing model behavior and challenging overconfident answers. Technologies include Claude Code, CPT Codex, prompt engineering, AI evaluation, TypeScript, JavaScript, Python, JSON, APIs, MCPs, Supabase/PostgreSQL, n8n, AI Voice Agent platforms, Vercel, Git, GitHub, Docker, Hetzner, among others.

2025 - Present

Education

Work History