IT Supervisor | Active Life Empowerment Center
Evaluated and troubleshooted technology systems by applying structured analytical thinking and producing clear written reports. Ensured consistent documentation of technical processes and incidents, emphasizing accurate and objective communication. Independently managed problem resolution workflows, translating technical findings into concise internal documentation. • Conducted structured analysis of system issues • Authored incident and technical reports • Maintained documentation of processes and outcomes • Communicated findings through internal written guidelines