Lorraine L.

Key Skills

Software

No software listed

Top Subject Matter

Healthcare clinic appointment automation and customer support voice agent

AI-assisted writing and creative workflow generation

Marketing and AI-generated image asset creation

Top Data Types

Audio

Image

Top Task Types

Function Calling

Prompt + Response Writing (SFT)

Object Detection

Action Recognition

Freelancer Overview

AI Workflow Specialist (Freelance/Independent Projects). Brings 22+ years of professional experience across complex professional workflows, research, and quality-focused execution. Core strengths include VAPI, Make.com, and Airtable. Education includes Bachelor of Science, Philippine Computer College. AI-training focus includes data types such as Audio and labeling workflows including Function Calling, Prompt + Response Writing (SFT), and Object Detection.

Labeling Experience

AI Workflow Specialist (Freelance/Independent Projects)

AudioFunction CallingPrompt + Response Writing (SFT)

Built an AI inbound call agent that performs appointment booking and follow-up interactions for a dental clinic using voice AI tooling. Orchestrated multi-stage conversational flows for confirmations and no-show follow-ups as part of an automated customer communication system. Managed AI responses and downstream automation triggers to support end-to-end service handling. • Voice AI agent design and flow orchestration • Appointment booking confirmation messaging • Multi-stage no-show follow-up sequence • Integration of call outcomes with automation workflows

2024 - Present

Education

Work History