Content moderation and AI training-oriented quality assurance (prompting, evaluation, and feedback)
Performed content moderation by reviewing chat/text for compliance with community guidelines and established standards. Evaluated content quality for consistency and accuracy, identifying errors, inconsistencies, and guideline violations. Documented quality assessments, recommendations, and feedback to support continuous improvement.• Moderated high volumes of user-generated chat content while maintaining attention to detail.• Assessed whether content met tone, audience, and guideline expectations across multiple platforms.• Collaborated with teams to establish and refine content standards and procedures.• Trained and supported new team members on quality requirements.