Linda O.

Key Skills

Software

Other

Telus

Appen

Top Subject Matter

AI response evaluation

Intent classification

Annotated dataset QA

Top Data Types

Text

Document

Top Task Types

Segmentation

Polygon

Question Answering

Object Detection

Computer Programming/Coding

Freelancer Overview

AI Data Specialist (Generalist Focus) — Defined.ai (Kansas, US). Brings 8+ years of professional experience across complex professional workflows, research, and quality-focused execution. Core strengths include Other, Telus, and Appen.

Labeling Experience

AI Data Specialist (Generalist Focus) — Defined.ai (Kansas, US)

OtherText

Evaluated AI-generated outputs for accuracy, relevance, tone, and adherence to provided instructions and guidelines. Reviewed and corrected annotated datasets to improve consistency, fairness, and quality for downstream use. Identified and flagged bias, ambiguity, and ethical risks, then provided structured feedback to support model quality improvements. • Assessed language understanding and intent classification • Performed quality calibration with distributed teams • Reviewed annotated dataset consistency and fairness • Provided guideline-based feedback to improve AI behavior

2021 - 2025

AI Rater / Content Evaluator — TELUS International AI (Remote, US)

TelusText

Rated search results, text outputs, and AI responses based on relevance and usefulness against predefined quality criteria. Conducted user-intent classification and language understanding checks to validate content behavior and alignment with instructions. Maintained high accuracy while meeting productivity targets in a high-volume evaluation workflow. • Evaluated AI-generated content quality vs standards • Performed user-intent classification and language understanding • Ensured responses met relevance and usefulness expectations • Tracked performance metrics to meet productivity goals

2019 - 2021

AI Language & Content Evaluator (Freelance) — Appen (Remote)

AppenText

Evaluated conversational AI responses for coherence, tone, and correctness, and reviewed related classification outputs. Checked alignment with task requirements and ensured privacy and ethical guidelines were followed during review. Supported dataset and quality processes by validating conversational content against expected standards. • Assessed response coherence, tone, and correctness • Reviewed text classification outputs for alignment • Ensured compliance with data privacy and ethical rules • Performed language/content evaluation tasks in a freelance workflow

2018 - 2018

Education

Work History