Software Engineer & AI Operations Specialist (AI evaluation and annotation review)
Conducted AI response evaluations, prompt testing, and annotation reviews to improve conversational AI accuracy and consistency. Reviewed AI outputs for quality and reliability while supporting structured testing and validation processes across AI-related workflows. Collaborated with engineering and operations teams to identify issues and improve platform performance. • Performed prompt evaluation and AI response grading • Checked annotations for consistency and quality • Implemented structured QA review and validation steps • Provided feedback loops to reduce revision cycles and improve turnaround time