Layla F.

Key Skills

Freelancer Overview

L A Y L A F R A N C I S SA C O N T A C T S U M M A R Y I’m an enthusiastic and reliable professional with a strong background in 337-889-4653 customer service, hospitality, and property management. I take pride in clear communication, solving problems smoothly, and keeping things organized [email protected] behind the scenes. I’ve built strong relationships with clients, maintained high occupancy rates, and managed leasing operations, always with a focus on New Orleans, Louisiana delivering exceptional service and creating great experiences for the people I work with. E D U C A T I O N E X P E R I E N C E LEASING AGENT Mayfair Apartment Homes SECONDARY SCHOOL September 2024 - Present Southside High School • Oversaw day to-day property operations including leasing, resident relations, maintenance 2020-2024 coordination, and financial reporting. • Specialized in Tax Credit (LIHTC) compliance, ensuring accurate documentation, resident eligibility, and audit readiness. BACHELOR OF BUSINESS • Sustained high occupancy rates through strategic marketing, renewals, and community MAGEMENT engagement. Xavier University Of Louisiana • Delivered exceptional service to residents and prospects while resolving issues promptly and Currently professionally. Enrolled ADMINISTRATIVE ASSISTANT (INTERNSHIP) Community Development Institute Head Start S K I L L S September 2023 - July 2024 • Customer Service & Provide administrative support for payroll, accounts payable, and Communication acc