Backend Engineering Intern — HNG Internship (HNG Tech)
Used the OpenAI API to build intelligent user-interaction features within an internship project context. Focused on automating conversational handling to reduce manual agent workload and improve response generation flow. Worked on integrating AI capabilities into an application pipeline for users interacting through a chat channel. • Implemented OpenAI API integration for user interaction handling. • Improved efficiency by reducing manual agent workload by 60%. • Built an automated lead generation flow within the Telex chat channel. • Set up CI/CD with GitHub Actions for automated testing and deployment.