IT Support Engineer (Remote) — VTF San Francisco, USA (AI data collection/annotation + evaluation)
Collected and labeled datasets for AI training by processing 500+ data points per month with a focus on accuracy and error reduction. Performed data quality evaluation and comparisons to support reliable AI system outcomes. • Ensured 98% accuracy and reduced errors by 12% using Bash scripts • Conducted data quality checks and supported Linux-based reliability for client projects • Documented workflows and performed pairwise comparisons to improve preprocessing efficiency by 10% • Resolved 20+ IT tickets for Linux systems while supporting Microsoft 365 reliability for 15+ projects