Client Success & Growth (Fractional) / Executive Board Member at XSL Consulting (AI integrations for content workflows)
Built and operationalized AI integrations to support content curation, planning, and quality assurance across multiple client accounts. Collaborated with teams to translate business needs into reliable AI-assisted content workflows for consistent messaging and discoverability. Served as an escalation point for at-risk client relationships, diagnosing root causes and rebuilding trust using founder and C-suite engagement as part of the QA loop. • Used tools including ChatGPT, Make, and ElevenLabs for AI-assisted content work and review. • Implemented QA processes to reduce recurring issues and accelerate time-to-market. • Standardized outputs across four accounts to maintain consistent brand and messaging. • Guided executive-level communication and accountability around AI-enabled deliverables.