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K
Khumo M.

Khumo M.

Customer Experience Specialist - AI Trainer & Data Labeler

South Africa flagJohannesburg, South Africa

Key Skills

Software

No software listed

Top Subject Matter

Customer Experience & Support
Telecommunications
Finance & Banking

Top Data Types

No data types listed

Top Task Types

No task types listed

Freelancer Overview

A highly dedicated and customer-focused professional with over three years of experience in delivering exceptional service and support, now seeking to leverage strong analytical and communication skills in AI training and data labeling roles on the Opentrain AI platform. Possessing a proven ability to understand complex requirements, meticulously process information, and provide clear, constructive feedback, I am adept to contributing to the development of high-quality AI models. My background in customer service has honed my capabilities in problem-solving, attention to detail, and maintaining high standards of accuracy - qualities directly transferable. I am a quick learner, adaptable to new tools and methodologies, and committed to ensuring the integrity and effectiveness of AI training datasets. Eager to apply a precise and methodical approach to contribute to cutting-edge AI development through Opentrain AI's global network of experts.

Education

U

University of Johannesburg

Bachelor of Commerce in Accounting , Accounting

Bachelor of Commerce in Accounting
2019 - 2021

Work History

M

Merchants (President's Choice Financial)

Customer Service Representative

Johannesburg
2026 - 2026
M

Merchants (Vodacom Fibre to the Home)

Customer Service Representative

Johannesburg
2025 - 2026