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K
Khadijat A.

Khadijat A.

Freelancer

Nigeria flagLagos, Nigeria

Key Skills

Software

Micro1
MercorMercor

Top Subject Matter

Customer support
E-commerce
Retail
CRM
customer operations

Top Data Types

DocumentDocument
TextText

Top Task Types

SegmentationSegmentation
ClassificationClassification
Object DetectionObject Detection
Question AnsweringQuestion Answering
Text SummarizationText Summarization

Freelancer Overview

I have some experience with tasks that align closely with AI training and data labelling.In my customer service roles,I regularly reviewed, categorized, and documented customer interactions, updated CRM records, and ensured data accuracy across multiple channels.I also followed established guidelines to maintain quality standards when processing customer information and resolving cases.

Labeling Experience

Data annotation and quality review Data classification CRM data management

Data annotation and quality review Data classification CRM data management

Not specified

Education

S

School-University of Lagos Degree-Bachelor of science in education and biology Certificate-Certified customer service pr

School-University of Lagos Degree-Bachelor of science in education and biology Certificate-Certified customer service professional and CRM training certificate from WAACSP

School-University of Lagos Degree-Bachelor of science in education and biology Certificate-Certified customer service professional and CRM training certificate from WAACSP
Not specified

Work History

C

Company not specified

Customer Service representative

Location not specified
Not specified