Kenobi K.

Key Skills

Software

Telus

Toloka

Top Subject Matter

Hardware/device support data validation and QA

SIM/device records validation and reporting

Site/device record keeping and data accuracy checks

Top Data Types

Text

Document

Top Task Types

Text Generation

Question Answering

Text Summarization

Transcription

Data Collection

Freelancer Overview

Hardware Support Engineer. Brings 7+ years of professional experience across complex professional workflows, research, and quality-focused execution. Core strengths include Internal, Proprietary Tooling, and Jira & Ticketing Systems. Education includes Bachelor of Science, University of Calabar. AI-training focus includes data types such as Text and labeling workflows including Evaluation and Rating.

Labeling Experience

Hardware Support Engineer

Text

Performed large-scale processing, documentation, and quality checks of technical, device-related records to ensure accuracy and integrity. Identified and resolved inconsistencies according to established guidelines while tracking work completion and correctness. Maintained high service reliability and accuracy within structured workflows. • Processed and documented device-related data • Conducted data quality assurance and inconsistency resolution • Ensured high accuracy and SLA compliance through validation • Logged and tracked tasks using ticketing systems

2023 - 2024

SIM Support Engineer

Text

Managed and verified structured SIM support datasets across thousands of devices, focusing on correctness and audit readiness. Performed periodic audits and data validation to keep the error rate below a defined threshold. Maintained accurate operational reports derived from validated device information. • Managed and verified data from 2,800+ devices • Performed audits to maintain low error rate • Conducted ongoing data validation and reporting • Ensured guideline adherence in structured workflows

2019 - 2023

Site Clerk

Text

Maintained a structured database of site/device records and ensured ongoing data accuracy through consistent updates. Generated reports from stored records and validated the correctness of entries. Followed routine documentation practices to preserve data integrity over time. • Maintained structured database of 177+ devices • Generated reports from device records • Ensured data accuracy through validation • Performed consistent data updates and documentation

2018 - 2019

Education

Work History