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K
Kelvin B.

Kelvin B.

Senior Customer Service Representative

USA flagAustin, Usa

Key Skills

Software

AppenAppen
ClickworkerClickworker
Axiom AI

Top Subject Matter

Healthcare - Medical Records
Finance - Risk Analyst
E-commence - Customer Support

Top Data Types

TextText
VideoVideo
DocumentDocument

Top Task Types

Bounding BoxBounding Box
SegmentationSegmentation
Point/Key PointPoint/Key Point

Freelancer Overview

Senior Customer Service Representative. Brings 8+ years of professional experience across complex professional workflows, research, and quality-focused execution. Education includes Associate of Science, Cambridge University (2018).

Labeling Experience

Has experience in AI training and data labeling. Has skills in data labeling tasks, including accurate data annotations and categorizations, data reviews required for developing machine learning models.

ImageImageBounding BoxBounding Box

Engaged in various data labeling projects for AI, which entailed annotating and verifying text, images, audio, and video data for machine learning algorithms. Tasks performed include the identification of objects from images, tagging of content reviews of AI output correction of labeling error and assurance of data quality as per the project requirements.

2025 - 2026

Education

C

Cambridge University

Associate of Science, Business Administration

Associate of Science
2018 - 2018

Work History

H

Highland Call Center

Assistant Customer Service Manager

Austin
2024 - Present
S

Sunrise Electronics

Senior Customer Service Representative

Austin
2019 - 2022