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K
Kelly F.

Kelly F.

Operations, Communications & Content Quality Specialist | AI Training, Data Review & Process Optimization

USA flagRemote, Usa

Key Skills

Software

No software listed

Top Subject Matter

Operations / Administrative Expertise
Advocacy Domain Expertise
Development Operations / Donor Systems

Top Data Types

TextText
DocumentDocument
ImageImage

Top Task Types

SegmentationSegmentation
ClassificationClassification
Text GenerationText Generation
Question AnsweringQuestion Answering

Freelancer Overview

I have experience working with large amounts of information across nonprofit, advocacy, and operations-focused environments, with a strong focus on accuracy, organization, and process improvement. My work has included reviewing and maintaining CRM records, supporting reporting systems, coordinating communications, and identifying inconsistencies or gaps in data and workflows. I’m comfortable working in fast-paced environments where attention to detail, consistency, and clear documentation are important. I also have experience working remotely, managing priorities independently, collaborating across virtual teams, and using digital tools to stay organized and communicate effectively. I’m especially strong at content review, data organization, quality checking, and following established guidelines and processes. My background includes supporting membership and donor databases, communications projects, operational coordination, and system cleanup efforts. This experience has helped me build strong analytical and problem-solving skills that translate well to AI training and data labeling work. I’m adaptable, quick to learn new tools and platforms, and enjoy work that requires accuracy, pattern recognition, and thoughtful review.

Labeling Experience

Senior Program Manager - AI-Relevant Communication Evaluation and Data Quality Support

TextText

In this role, I evaluated communication materials, outreach messaging, and reporting processes for quality and effectiveness. The work required focused attention on tone, clarity, and alignment with organizational goals. Data integrity and consistency were a top priority as I supported CRM transition initiatives and process improvement. • Reviewed text data for readability, accuracy, and intent alignment • Performed quality assurance evaluations of campaign and engagement reports • Standardized messaging and identified inconsistencies in communication • Supported process improvement with user-centered feedback

2022 - 2024

Education

W

W.T. Woodson High School

General Studies, General Studies

General Studies
1988 - 1992

Work History

T

Transportation Energy Institute

Strategic Operations Consultant

Remote
2021 - Present
I

Impact 21

Senior Program Manager

Remote
2022 - 2024