Freelance Specialist in Customer Service (data review, classification, and organization)
Managed and resolved user requests while performing review, classification, and organization of client data and information. Applied guidelines and rules to ensure clear and secure communication in labeled outputs. Worked independently as part of a freelance customer service role that included data organization tasks that resemble data labeling and curation. • Review and classification of client-provided information • Organization of datasets or information records • Application of quality guidelines and communication norms • Independent, on-demand handling of requests