Product Specialist — AI Commerce & Tech Support (Replo, Remote)
Provided frontline and escalated technical support for Replo V1 and V2, including diagnosing build, deployment, and domain configuration issues related to the AI funnel builder workflow. Guided merchants through AI-first workflows by helping structure prompts and interpret AI-generated outputs. Optimized landing pages and funnels for conversion using prompt/pipeline iteration based on observed outcomes. • Prompt structuring and refinement for AI funnel creation • Interpreting AI outputs and advising next actions • Conversion-focused iteration of landing pages/funnels • Supporting V2 beta rollout and triaging regressions impacting AI workflow quality