Kartik M.

Key Skills

Software

Don't disclose

Other

Labelbox

OpenCV AI Kit (OAK)

Redbrick AI

Roboflow

Scale AI

SuperAnnotate

AWS SageMaker

Top Subject Matter

Municipal complaint text classification and automated routing

AI/ML tutoring and instructional mentoring

SWE at Cadence

Top Data Types

Text

Video

Image

Top Task Types

Fine-tuning

Classification

Bounding Box

Computer Programming/Coding

Text Generation

Freelancer Overview

ML Engineer and Student Project Lead — PMC Complaint Management (Pune Municipal Corporation). Brings 3+ years of professional experience across complex professional workflows, research, and quality-focused execution. Core strengths include Don't disclose and Other. Education includes Bachelor of Computer Science and Engineering (Artificial Intelligence), Vishwakarma Institute of Technology (2027) and Higher Secondary Certificate, Lav Kush Senior Secondary School (2021). AI-training focus includes data types such as Text, Computer Code, and Programming and labeling workflows including Fine-tuning, Computer Progra

Labeling Experience

ML Engineer and Student Project Lead - PMC Complaint Management

TextClassification

You trained and fine-tuned IndicBERT for classifying incoming municipal complaints by category and department using a cleaned dataset. You deployed a real-time complaint processing pipeline that takes requests from WhatsApp, SMS, and a chatbot and performs automated inference. You used routing automation to reduce manual triage time and improve complaint resolution speed while ensuring the system performed reliably in production. • Fine-tuned IndicBERT for text classification accuracy improvements • Built real-time ingestion and inference flow for complaint routing • Implemented automated department assignment to replace manual triage • Applied ML workflow skills such as preprocessing, model tuning, and deployment

2025 - Present

ML Engineer and Student Project Lead — PMC Complaint Management (Pune Municipal Corporation)

Don't discloseTextFine-tuning

Trained on a cleaned dataset (~180K data points) and fine-tuned IndicBERT to classify incoming complaints into categories and departments. Deployed a real-time pipeline that transforms WhatsApp/SMS/chatbot complaint messages into automated model inference for assignment. The work replaced manual triage and supported faster complaint routing decisions. • Data cleaning and preparation for ~180K examples • Fine-tuning a transformer model (IndicBERT) for classification • Building real-time inference and routing from message intake to department assignment • Measuring and improving operational outcomes via reduced resolution time

2025 - Present

AI-ML Coordinator — GedIT Coding Club (Vishwakarma Institute of Technology, Pune)

Other

Organized and coordinated recurring AI/ML weekend workshops and boot camps for beginners, focusing on practical data science and machine learning topics. Mentored participants through hands-on coding exercises to strengthen foundational AI understanding. • Workshop and boot camp facilitation on Data Science/ML • Hands-on coding guidance for participants • Mentoring and improving learner comprehension of AI fundamentals • Coordination of multiple weekend learning sessions

2024 - Present

Education

Work History