AI Automation Specialist (Remote) focused on chatbot building, prompt optimization, and improving AI performance via structured prompt/response work
Built AI-powered chatbot systems and optimized prompt and automation pipelines to improve AI performance. In the process, used labeled/structured example interactions and response guidance to drive better chatbot behavior for customer/support use cases. Worked on integrating AI tools into websites and social platforms to improve efficiency and reduce repetitive tasks. • Created and maintained chatbot conversation flows and prompt strategies • Evaluated chatbot responses and iterated prompts for improved results • Automated business workflows using AI to reduce manual effort • Integrated AI components via APIs into digital systems