ICT Junior Officer at Carlile College (Church Army Africa)
Supported system functionality for integrated applications by troubleshooting errors and enhancing reliability through API interactions. Assisted with automation and data-handling workflows by integrating a school management system and transitioning processes from manual to digital. Performed routine ICT monitoring, access control-related safeguarding, and technical documentation to support consistent system operation. • Troubleshot API and integrated application errors. • Assisted in automating institutional operations via system integration. • Supported authentication/access controls and routine monitoring. • Produced technical documentation, user manuals, and ICT reports.